Plivo’s Voice API makes it easy to reach your customers with voice calls.
- Integrate your applications to call people in 190+ countries.
- Play voice messages either through pre recorded clips or via text-to-speech.
- Send voice notifications as an alternative to SMS or complement text messages for customers who prefer calls.
You’re in good company
Plivo customer Bosch InTrack, an integrated supply chain event platform, sends voice alerts to security teams about incoming deliveries — in multiple languages.Read case study
With voice notification, you can call one number or a list of them, and when someone answers you either play recorded audio or use text-to-speech, combining static text with dynamic information that Plivo gets from a variable.
To get started, rent a Plivo phone number, then visit one of our voice notification use case guides, where we provide annotated code samples in seven widely used web coding languages that show you just how to set things up. You can complete the whole process, from number rental to testing your new code, in less than an hour.
Companies that operate in multiple markets with multiple languages may find that voice notifications are easier to support than SMS. A small percentage of customers also prefer voice voice notifications, or lack devices capable of receiving SMS.
You can use voice notifications for:
- Order notifications
- Booking status updates
- Delivery status updates
- Flight cancellation/rescheduling
- Two-factor authentication/one-time passwords
- New offer notifications
- Account balance notifications
Voice passwords are a useful backup channel in the rare case of SMS failing to reach a user. In addition, some customers prefer voice voice notifications, or use landlines that don’t support SMS.