Retail Communication
SMS and Voice APIs
Thousands of companies use Plivo’s global cloud communications platform and voice and messaging APIs to power their business engagement platforms, including stores, ecommerce sellers, and other retailers.
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Why do retail businesses rely on
Plivo APIs for communication?
Plivo APIs for communication?
Benefits of SMS and voice communications
for retail and ecommerce businesses
for retail and ecommerce businesses
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Enhance customer communications
- Deliver text-to-pay links, order updates, delivery alerts, restocked product notifications, and electronic receipts.
- Send targeted coupons and bulk SMS messages about flash sales and promotions.
- Provide answers to customer service questions.
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Improve security and enhance office efficiency
- Increase login security with two-factor authentication and one-time passwords.
- Send incoming callers to their choice of departments via IVR menus that accept both DTMF and speech input.
- Manage workers’ shift assignments and changes and keep staff updated on hours, policies, and other information.
Plivo APIs for local retailers and online
ecommerce businesses
ecommerce businesses
Join other retail businesses that trust
Plivo for their communications
Plivo for their communications