Healthcare Communication SMS and Voice APIs
Healthcare businesses of all kinds use Plivo’s global cloud communications platform and voice and messaging APIs to power their business engagement platforms and for health communication, including dentist and physician practices, medical technology and healthtech companies, labs, and clinics.
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Why do healthcare providers rely on
Plivo APIs for health communication?
Plivo APIs for health communication?
Benefits of SMS and voice communications
for healthcare businesses
for healthcare businesses
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Personalize patient engagement and experiences
- Send medical appointment reminders, prescription status updates, and lab results.
- Protect account privacy by sending one-time passwords for two-factor authentication.
- Exchange two-way text messages between patients and doctors’ offices or add click-to-call to your website for immediate voice calls.
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Improve staff efficiency and communications
- Automate post-care calls or messages or send incoming callers to their choice of destinations via IVR menus that accept both DTMF and speech input.
- Handle conference calling — loop in providers at other practices or seek feedback from patients via automated voice surveys.
- Keep staff updated on hours, policies, and other information.
Plivo APIs for healthcare businesses
Patient security and privacy
Patient security and privacy
Plivo offers compliance with national and global privacy and security regulations, including HIPAA, SOC 2, PCI DSS, and GDPR. Plivo will sign a BAA for customers who sign up for an enterprise package.
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Join other healthcare businesses that trust
Plivo for their communications
Plivo for their communications