SMS and Voice APIs for Government Messages
Thousands of organizations use Plivo’s global cloud communications platform and voice and messaging APIs to power engagement with those they serve, including national, regional, and local government ad agencies, fire, police, and correctional services, and political campaigns.
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Why do government agencies rely on
Plivo APIs for communication?
Plivo APIs for communication?
Benefits of SMS and voice communications
for government agencies
for government agencies
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Improve public service communications
- Provide routine notifications of meetings, updated hours, or closing times.
- Send emergency alerts and communicate public health advisories.
- Give constituents self-service access to documents and information via interactive voice response (IVR) menus.
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Enhance security and improve internal office efficiency
- Protect private information by requiring two-factor authentication and one-time passwords for web portal and other secure resources.
- Automatically log all communications for recordkeeping compliance.
- Keep staff updated on hours, policies, and other information, and support inter-agency communications.
Plivo APIs for government agencies
Political SMS and voice campaigns
Connect political campaigns to voters and reap the benefits of Plivo’s cloud
communication platform.
- Automated outreach to phone numbers within a given precinct, district, or state
- Compliance with carriers’ opt-in/opt-out requirements
- Use of both SMS API and Voice API for custom fundraising and communication campaigns
- A single local or short code number to allow coordinated communication and establish a single point of contact for the candidate
- Detailed logs for mandated record-keeping
- Certifications for security and privacy