Financial Service Communication Voice and SMS APIs
Thousands of companies use Plivo’s global cloud communications platform and voice and messaging APIs to power their business engagement platforms, including banks, fintechs, trading platforms, and payments businesses.
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Why do financial service businesses rely on
Plivo APIs for communication?
Plivo APIs for communication?
Data security and privacy
- Compliant with PCI DSS standards and GDPR regulations
- Data redaction ensures that no PII is exposed.
- Data is encrypted with TLS/HTTPS.
Unmatched reliability
- Guaranteed 99.95% uptime (99.99% for enterprise plans)
- Direct relationships with 1,600+ Tier 1 and local carriers
- 6 global points of presence
Customer satisfaction
- Consultative approach to customer service
- 98% satisfaction score, highest on G2
- Premium support plans available
Benefits of SMS and voice communications
for financial services
for financial services
-
Enhance customer communications
- Send bulk SMS for required disclosures, market holiday notices, and research reports.
- Send alerts in the event of technical outages or market movements.
- Personalize customer experiences with notifications for things such as low balances, overdrafts, margin calls, and suspicious activity on accounts.
-
Improve security and enhance office efficiency
- Protect private information by requiring two-factor authentication and one-time passwords for financial transactions, including those delivered via mobile apps.
- Give incoming callers access to IVR menus that accept both DTMF and speech input.
- Keep staff updated on hours, policies, and other information.
Plivo APIs for banks, fintechs, and other financial businesses
SMS API
- Programmatically send and receive SMS and MMS messages.
- Interact with customers in your neighborhood, your country, or anywhere in the world via local, toll-free, or short code numbers.
- Get consistently high delivery and open rates at any volume or send rate.
Voice API
- Integrate voice calling into your mobile and browser apps.
- Offer interactive voice response (IVR) and call forwarding to help callers reach contacts and request documents.
- Make, receive, and control calls programmatically.
Join other financial services businesses that trust
Plivo for their communications
Plivo for their communications
