SMS and Voice APIs for Enterprise
Enterprise businesses get fast time to value with Plivo thanks to:
- logical, familiar APIs that make it easy for developers to adapt code from existing platforms.
- comprehensive documentation including quickstart guides and concept overviews.
- a responsive support team to help along the way, with premium support available.
- a network that supports low latency for voice calls and high deliverability for SMS messages in virtually every country around the globe.
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You’re in good company
Why do customers rely on Plivo?
We’re rated No. 1 among cloud communications providers on G2
Satisfaction is our top priority
Our consultative approach to customer service makes us a de facto partner in your success
Unmatched reliability
Behind the scenes, Plivo makes sure your communications get where they need to go
Designed for enterprises
We offer 99.99% uptime SLAs for enterprise customers, and HIPAA, SOC 2, and PCI DSS compliance
Plivo’s enterprise reach
Tens of billions of API events
190+ countries
Premium 24-hour support
HIPAA, SOC 2, and PCI DSS certification
7 global points of presence
Billions of messages and voice calls
99.99% uptime SLAs available
Plivo boosts businesses in a variety of industries
Healthcare
Inform patients with appointment reminder texts and one-time passwords for patient portal security. Keep staff engaged with business alerts.
Financial services
Improve customer communication with alerts for low balances, overdrafts, margin calls, and suspicious activity on accounts.
Retail
Save customers money with targeted coupons. Send order updates and delivery notifications. Secure online purchases with two-factor authentication via SMS.
Hospitality
Use SMS and automated voice to complete check-ins and share bonus benefits via coupons. Remind patrons of reservation times.
Government
Keep constituents informed with public service notifications. Communicate emergency alerts and public health advisories to whole communities with a single click.
Compliance with national and global privacy and security regulations
Plivo employs security best practices and policies to ensure that our network is secured physically and virtually, and that our customers’ data and payment information are both private and secure.
No cloud communication platform is more reliable
Plivo offers up to a 99.99% uptime guarantee. We have direct relationships with 1,600+ Tier 1 and local carriers, 6 global POPs, and 2 NOCs for round-the-clock coverage.
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White glove support
Plivo enterprise customers can choose available 24-hour support via a separate custom support package, which comes with guided onboarding and a customer success manager to serve as their personal advocate to the company.
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Enterprise package
Plivo’s enterprise package bundles a selection of features and services designed to appeal to large companies:
 HIPAA compliance |
Assure the security of PHI with a signed Business Associate Agreement. |
| Role-based access control |
Assign roles tailored for admins, developers, support staff, and financial analysts. |
| Single sign-on |
Enable single sign-on through any identity provider that supports SAML. |
| Message redaction |
Ensure personally identifiable information remains private. |
| Plivo Product Council |
Get direct updates and influence on new features. |
| Subaccount billing |
Get information broken out for all subaccounts on one statement. |
 Consolidated billing |
Coming soon |
| Call redaction |
Coming soon |
Contact us to discuss your use case