Short Code

Send and receive, very high volume of SMS and MMS, as quickly as possible.

SMS API Platform
Benefits of a
Short Code
Exclusive brand recognition
Exclusive Brand Recognition
Unlike Long Codes, Short Codes are not tied to an area code and can be used across the country. Imagine a nationwide exclusive brand identity under one easy to remember number.
Improved Deliverability
Improved Deliverability
Messages sent using short code allow for application-to-person (A2P) use cases like alerts & notifications and offer the best deliverability across the US & Canada.
Higher Throughput & Performance
Highest Throughput & Performance
Send out your messages to customers in a timely manner without worrying about getting blocked or filtered. Default throughput starts at 50 messages per second.
Choice of Vanity Short Codes
Choice of Vanity Short Code
You can reserve the exclusive use of a unique, Short Code number, or phrase, for your brand. For example, PLIVO (75486). Vanity Short Codes are subject to availability.
Getting a shortcode is easy
Getting a Short Code
with Plivo is easy
    • Help with acquiring a shortcode (regular or vanity).
    • Guidance on completing the campaign application with carriers.
    • Advising with the campaign approval process to shorten the timeline.
    • Regular updates during the 8-12 week process to ensure timely go-live.
Industries Already Using Plivo's Short Code for SMS
  • Online Retail
    Improve your engagement with customers by sending SMS text messaging using shortcodes for contests, promotions, as well as improve customer service and customer loyalty through reward campaigns.
  • Marketing & Media
    Build high-impact marketing campaigns that targets your customers in real-time. Some of our customers use shortcode SMS to deliver time-sensitive info including flight reservation reminders and point-of-sale campaigns.
  • Financial Services
    Enable two-factor authentication via SMS text message using a shortcode and protect your customers with an additional layer of security for any type of customer transaction including account activity alerts, money transfers, and bill payments.
Industries use shortcode
Industries use shortcode
  • Customer Service
    Create the best customer care experience by providing tailored loyalty programs, accelerating support ticket responses, gathering product feedback, and sending timely order notifications all via SMS text messages directly to the customer’s mobile phone.
  • Transportation & Logistics
    Optimize complex logistics and virtually any process that requires instant communication by using SMS text messages. Including, rideshare coordination, tracking supply chain inventory levels, order confirmations, shipment delivery, product returns and recalls.
  • Healthcare
    Enhance patient experiences and rapport by improving healthcare communication, reducing appointment no-shows with SMS alerts, delivering time critical emergency health services, and optimizing public health campaigns.
Pricing Comparison
United States
Features Plivo Other Providers Savings
Regular Shortcode* $500/month $1000/month 50%
Vanity Shortcode* $1000/month $1500/month 33%
Outbound SMS** $0.0045/sms $0.0075/sms 40%
Inbound SMS** $0.0045/sms $0.0075/sms 40%
*All Shortcodes are billed quarterly. ** Additional carrier charges apply to some networks
Features Plivo Other Providers Savings
Regular Shortcode* $700/month $1000 /month 30%
Vanity Shortcode* $700/month $1000/month 30%
Outbound SMS** $0.0250/sms $0.0300/sms 17%
Inbound SMS** $0.0050/sms $0.0050/sms -
*All Shortcodes are billed quarterly. ** Additional carrier charges apply to some networks
Talk to an Expert

We are here to help you with:

  • Acquiring a Short Code
  • Use case scoping
  • Custom volume pricing quote
  • Guidance with campaign application with carriers
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