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On-Demand
LAZ Parking Innovates with Text to Pay
LAZ needed a familiar, easy way for customers to pay parking lot operators without leaving their cars. They created Text to Park for touchless payment with a little help from Plivo’s SMS API.
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LAZ’s VP of Innovation shares details about how his company uses Plivo’s SMS API to send customers a URL to visit where they can make a payment, eliminating the need to download an app, visit a machine, or speak to an attendant.
Tony Graham
HEAD OF PRODUCT MARKETING
Tony Graham is head of product marketing for Plivo’s voice and messaging APIs.
Webinar Highlights Include:
- Key pain points and why Ryan fought for Text to Park as a fast and easy way for customers to communicate without having to download an app.
- The tech evaluation process and overall implementation.
- How Text to Park and touchless pay have impacted LAZ’s bottom line and overall business.
- Why Plivo’s reliability means they’re the last place LAZ checks when something goes wrong.
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