Features - Voice API Platform
Powerful Voice functionality for your applications across devices
Advanced Call Control
Control and route your calls in a flexible manner using your application with features like call forwarding, call transfer, call whisper, call queue.
IVR MenusCreate multi-level IVRs with flexibility of audio & text for prompts. Direct callers to the right agent, team or department. Build conversational IVRs with Automatic Speech Recognition (ASR).
Call TransferBuild advanced contact center experiences with functions like assisted/warm transfer or simple cold transfer.
Parallel and Sequential DialingForward calls to multiple phones at once or in sequential order. Build flexible call hunting sequences.
Call WhisperAnnounce custom whisper messages before an incoming call is answered by a sales or support agent to set context.
Answering Machine DetectionDetect if an outbound voice call was answered by a human or an answering machine. Perform next steps accordingly.
Voicemail TranscriptionNever Listen to another Voicemail. Our premium voicemail transcriptions are real time, higher quality and very accurate.
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